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Student Accounts Specialist

at Hallmark University
Location San Antonio, Texas
Date Posted August 31, 2017
Category Technology Campus
Job Type Full-time

Description

SUMMARY OF THE JOB:   

Monitors both in-school and out-of-school accounts receivable, counsels students that are past due, performs collection activities, and posts payments to accounts.

 

ESSENTIAL FUNCTIONS:

Collections

  • Contacting permanent-out delinquent accounts by telephone and written communication
  • Contacting active students by telephone and/or pulling them from class to maintain adequate monthly collections
  • Recommend lockouts for delinquent accounts
  • Send delinquent permanent-out accounts to collection service

 

Cash Receipts/Posting Payments

  • Enter all cash payments (cash, check/money order, credit card) to the student’s ledger card
  • Create a daily batch sheet to include all payments received
  • Reconcile CampusVue and MAS postings

 

Monthly Billing/Agency Billing

  • Mail statements semi-monthly
  • Bill 3rd party agencies according to agency guidelines
  • Submit weekly and monthly attendance and billing for various agencies
  • Prepare status reports for management

 

Additional Duties

  • Research credit balances on student ledgers
  • Process mail on a daily and continual basis
  • Back up other corporate services as needed

 

 PROFESSIONAL/PUBLIC ACTIVITIES:

  • Continuing professional development
  • Must participate in the Hallmark Character program.

 

KNOWLEDGE/ SKILLS/ABILITIES:

  • Ability to communicate professionally and effectively
  • Ability to interact with all levels of individuals involved in financial aid process
  • Detailed oriented & problem solver with ability to multitask
  • Excellent research skills
  • Proficient in MS Office, especially MS Excel

 

 

 

QUALIFICATIONS AND EXPERIENCE:

PREFERRED -

  • Associates degree, preferably in accounting or related business field from an accredited university or college
  • Working knowledge of  Fair Debt Collection Practices Act
  • Familiarity with student loans and financial aid

 

REQUIRED -

  • 5+ years experience in proprietary school collections or consumer collections
  • High School Diploma or GED
  • Bilingual
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