Staff

Call Center Manager

 SUMMARY OF THE JOB:   The call center manager is responsible for overseeing the daily operation of the University call center for prospective students.  This includes the hiring and training of call center staff; establishing performance goals; providing ongoing evaluation and coaching; and the optimization of call center protocols, processes, and expectations.  The call center manager …

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Academic Advisor

SUMMARY OF THE JOB: The Academic Advisement team supports all students through matriculation with guidance and counsel, assisting them in areas associated with their academic experience. Academic Advisors provide communication between Academics, Student Success, Financial Planning, and the Office of the Registrar regarding referral needs, student status changes, and retention matters for each campus and …

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Financial Planning Advisor

About the Job SUMMARY OF THE JOB:    The Financial Planning Advisor assists in carrying out the department’s mission to provide professional knowledge, personalized services and support to students and their families to bridge the gap between family resources and educational expenses.  They develop student financial plans and handle them until they are finalized.  The Financial …

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Enrollment Assistant

SUMMARY OF THE JOB:   The Enrollment Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students. The Admissions Assistant will also be required to display the highest levels of personal integrity and intelligence. ESSENTIAL FUNCTIONS: Utilize various forms …

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Nursing Simulation Lab Assistant

About the Job   Summary of the Job: Under the direction of the simulation lab director, performs duties in the lab to support a range of simulation learning experiences for nursing students.  Includes operating audio-visual equipment, establishing network connections for human patient simulators, operating simulators, and communicating with help desk personnel representing various vendors. Additional …

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Accounting Clerk

About the Job   SUMMARY OF THE JOB:    Monitors both in-school and out-of-school accounts receivable, counsels’ students that are past due, performs collection activities, and posts payments to accounts.   ESSENTIAL FUNCTIONS: Cash Receipts/Posting Payments  ·         Enter all cash payments (cash, check/money order, credit card) to the student’s ledger card. ·    …

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Enrollment Advisor

SUMMARY OF THE JOB:   The Enrollment Advisor will represent a variety of programs in a modern well-equipped facility.  She/he will contact and assist prospective students that inquire through a self-enrollment process or match with an Admissions Professional to support a guided application process.  The Enrollment Advisor will also be required to display the highest levels …

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Admissions Assistant (Evening & Weekends Required)

SUMMARY OF THE JOB:    The Admissions Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students. The Admissions Assistant will also be required to display the highest levels of personal integrity and intelligence. ESSENTIAL FUNCTIONS: Utilize various forms …

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Outreach Specialist

SUMMARY OF THE JOB:    This position requires the ability to market, communicate, cultivate interest, and promote Hallmark University’s post-secondary degree programs to high school students, teachers, guidance counselors, and principals in assigned territories. The Outreach Specialist must conduct market research, study academic programs offered, and build effective partnerships within their community and local high …

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