Admissions Assistant

Posted 1 month ago
Since 1969, Hallmark University has been driven by a mission – to change lives. Everything we do revolves around our core values of integrity, excellence, efficiency, and effectiveness. We distinguish ourselves through our commitment to innovative academic degree programs, our alignment with your industry partners, and the development of character in every student.
 
SUMMARY OF THE JOB:
The Admissions Assistant position supports university-wide enrollment efforts for both the on ground and online programs by providing a high volume of recruitment related call and email support to prospective students. The Admissions Assistant will also be required to display the highest levels of personal integrity and intelligence. 
 
ESSENTIAL FUNCTIONS:
  • Utilize various forms of communication to contact prospective students.
  • Deliver approved phone script to prospects and in order to better serve interested prospects in their application process, transfer to an Admissions Professional
  • Identify and overcome objections faced, while keeping the prospects best interest a top priority.
  • Provide excellent customer service; build excitement and rapport with potential students.
  • Accurately document all outgoing/incoming prospect activity within CampusVue CRM (Customer Relationship Management Program) 
  • Make minimum number of outgoing calls/activity in order to meet or surpass productivity metrics
  • Demonstrate desire to succeed within a team environment.
OTHER FUNCTIONS:
  • Display records of achievement in a fast paced environment 
  • Able to show exceptional social and customer focused skills. 
  • Detail oriented and highly organized. 
  • Display strong ability to effectively interact with staff and faculty. 
  • Proven ability to work in a team environment and confident in interacting with prospective students.
  • Actively participate in student mentor program.
PROFESSIONAL/PUBLIC ACTIVITES:
  • Must participate in the Hallmark Character program.
KNOWLEDGE/ SKILLS/ABILITIES:
  • Possess exceptional telephone and face-to-face communication skills.
  • Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
  • Establish a commitment to business ethics and compliance with regulatory rules.
  • Ability to multitask and be highly organized in a fast paced environment, with the ability to adapt to change.
  • Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).
QUALIFICATIONS AND EXPERIENCE:
PREFERRED:
  • Minimum of an Associate Degree from an accredited college/university.
  • Call center & sales experience.
REQUIRED:
  • High School Diploma.
  • Must have excellent attendance.
  • Must have excellent customer service skills.
  • Ability to work afternoons, evenings, and occasional Saturdays.
FULL TIME EMPLOYEE BENEFITS INCLUDE:
  • A competitive compensation package, 401K match
  • Vacation and Sick Time
  • Benefits (medical, dental, vision, health savings account)
  • Business casual environment 
  • Gold’s Gym discounted rate
  • Hallmark University tuition discounts after 6 months of full-time regular employment

Apply Online

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