Admissions Assistant (Evening & Weekends Required)

Staff
Hallmark University
Posted 5 months ago
SUMMARY OF THE JOB:   
The Admissions Assistant position supports university-wide enrollment efforts for both the on-ground and online programs by providing a high volume of recruitment-related call and email support to prospective students. The Admissions Assistant will also be required to display the highest levels of personal integrity and intelligence.
ESSENTIAL FUNCTIONS:
  • Utilize various forms of communication to contact prospective students.
  • Deliver approved phone scripts to prospects and in order to better serve interested prospects in their application process, transfer to an Admissions Professional
  • Identify and overcome objections faced, while keeping the prospect’s best interest a top priority.
  • Provide excellent customer service; build excitement and rapport with potential students.
  • Accurately document all outgoing/incoming prospect activity within Campus Vue CRM (Customer Relationship Management Program)
  • Make a minimum number of outgoing calls/activities in order to meet or surpass productivity metrics.
  • Demonstrate a desire to succeed within a team environment.
 
OTHER FUNCTIONS: 
  • Display records of achievement in a fast-paced environment
  • Able to show exceptional social and customer-focused skills.
  • Detail-oriented and highly organized.
  • Display a strong ability to effectively interact with staff and faculty.
  • Proven ability to work in a team environment and confident in interacting with prospective students.
  • Actively participate in the student mentor program.
 
PROFESSIONAL/PUBLIC ACTIVITES: 
  • Must participate in the Hallmark Character program.
KNOWLEDGE/ SKILLS/ABILITIES: 
  • Possess exceptional telephone and face-to-face communication skills.
  • Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
  • Establish a commitment to business ethics and compliance with regulatory rules.
  • Ability to multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
  • Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).
 
QUALIFICATIONS AND EXPERIENCE:
PREFERRED:
  • Minimum of an Associate Degree from an accredited college/university.
  • Call center & sales experience.
REQUIRED:
  • High School Diploma.
  • Must have excellent attendance.
  • Must have excellent customer service skills.
  • Ability to work afternoons, evenings, and occasional Saturdays.
About Hallmark University

Hallmark University is a nonprofit college offering Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.

Job Features

Job Category

Full Time

Apply Online

A valid email address is required.