Enrollment Advisor

Hallmark University
Posted 4 months ago
The Enrollment Advisor will represent a variety of programs in a modern well-equipped facility.  She/he will contact and assist prospective students that inquire through a self-enrollment process or match with an Admissions Professional to support a guided application process.  The Enrollment Advisor will also be required to display the highest levels of personal integrity and intelligence.


  • Engages students through a variety of communication channels to include outbound and inbound student calls and video advising to deliver first contact resolution.
  • Supports the new student application process by working with Admissions Professional to answer incoming student questions and collect missing documentation needed to submit a completed application.
  • Ability to handle high volume outgoing/ingoing calls to perspective students.
  • Monitor enrollment activities and update/track new inquires to better utilize team and marketing efforts.
  • Demonstrate desire to succeed within highly competitive environment.
  • Properly utilize and update campus database.
  • All other duties, as assigned.
  • Display records of achievement by exceeding stated goals.
  • Able to show exceptional social and customer focused skills.
  • Detail oriented and highly organized.
  • Display strong ability to effectively interact with students, staff and faculty.
  • Exceptionally effective team member.
  • Reliable and motivated under high pressure working environment.
  • Actively participate in student mentor program.
  • Continued Education, Certifications, Knowledge Base enhanced training and skill sets.
  • Must participate in the Hallmark Character program.
·         Possess exceptional telephone and organizational skills and face-to-face communication.
·         Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
·         Establish a commitment to business ethics and compliance with regulatory rules.
·         Have a proven track record of successful customer service, sales or admissions experience.
·         Multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
·         Assert strong interpersonal and communication skills.
·         Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).
·         Minimum of an Associate Degree from an accredited college/university.
·         Experience in an educational sales environment.
·         High School Diploma.
·         1 year or more experience and proven track record of successful sales with direct sales experience.
·         Ability to work independently as well a function as part of a team.
·         Problem solving abilities.
·         Excellent customer service and organizational skills.
About Hallmark University

Hallmark University is a nonprofit college offering Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.

Job Features

Job Category

Full Time

Apply Online

A valid email address is required.